1. General Provisions
We, OPEN VR ARENA, are committed to protecting your privacy. This policy explains what personal data we collect, how we use it, to whom we may disclose it, and what rights you have regarding your information.

2. Collection of Personal Data
We collect only the minimum necessary information:

• When booking or registering: your first and last name, contact email, phone number, and payment details (when paying online).
• Automatically: data about your website visit (IP address, page history), if you use our site.

3. Purpose of Data UseWe use your data to:

• confirm and process your booking;
• contact you to clarify booking details;
• improve our service quality and your experience at our venue.

We do not use your data for purposes not specified in this policy.

4. Disclosure to Third Parties
Access to your data is granted only to:

• our authorized staff members for operational purposes;
• legal authorities if required by law;
• new owners of the business in the event of a sale.

Your personal data will not be sold or shared with marketing partners without your consent.

5. Data Retention
We retain your data only as long as necessary to fulfill the purposes for which it was collected (e.g., completing your booking). If any delay in retention arises, we will notify you.

6. Security
We implement modern security measures, including secure servers, encryption, and access control for employees who are bound by confidentiality agreements.

7. Children
We do not knowingly collect personal data from children under the age of 13. If you believe we have collected data from a child under 13, please contact us and we will delete it.

8. Your RightsYou have the right to request:

• access to your personal data;
• correction of inaccurate data;
• deletion of your data (where permitted by law);
• restriction of data processing.

To exercise these rights, contact us at info@openvr.com.br

9. Do Not Track
Our website does not track users across third-party websites and does not respond to Do Not Track (DNT) signals from browsers.
10. Policy Updates
We may update this policy periodically to remain compliant with legal and operational requirements. Any updates will be posted here along with the new effective date. If necessary, we will notify you by email.

11. Contact
If you have any questions, complaints, or requests concerning your personal data, please contact us:

• Email: info@openvr.com.br